Our client is a specialist within their field, supplying a national service, fitting, installation and repair of their world-renowned products. Being the UK subsidiary, they offer a complete range of products and this is backed up by comprehensive project management experience, a highly trained technical department and sales team.

We have an exciting opportunity for a driven responsible individual who can support, assist and multi-task with ease. This is a varied role and would be ideally suited to an individual who can adapt easily with change, be super organised and enjoys delivering great customer care. This role will provide on-going customer support liaising with technicians ensuring client demands are met within a timely fashion.

• Logging new service calls/customer liaison via in-house system

• Daily planning of your allocated service technicians

• Housekeeping of database, sites, equipment etc

• Customer Care / Updating on their open/ongoing repairs or orders

• Liaising with colleagues

• General administrative duties as required

• Previous experience of working in a varied administrative role in a busy environment

• A good working knowledge of the MS Excel, Word and Outlook

• Professional and courteous telephone manner with ability to build strong relationships

• Good communication and teamworking skills are essential

• The ability to work in a fast paced environment and meet tight deadlines

• Highly organised with the ability to prioritise workloads

Riverside Recruitment are acting as an employment business in relation to this vacancy.