Job: Customer Quality Engineer
Location: Leeds
Hours: 7.00am-3.15pm (Monday to Thursday), 7.00am-2.30pm (Friday)
Salary: £44kpa
Contract: Permanent
Are you an experienced Quality Engineer looking to join a growing medical device manufacturer?
We are seeking a customer-focused quality professional to support leading OEM customers across Class I, II and III medical devices. Taking ownership of customer complaints, CAPA activities, non-conformance investigations, and QMS compliance, helping drive quality excellence across the business.
Key Responsibilities
- Manage customer quality issues through to resolution
- Lead CAPA and non-conformance investigations
- Maintain compliance with ISO 13485, MDR and FDA requirements
- Support audits and quality system improvements
- Analyse quality data and identify improvement opportunities
- Work closely with Engineering and Manufacturing teams to reduce defects and improve processes
About you
- Previous Quality Engineering or QA experience within medical devices
- Strong knowledge of ISO 13485 and regulated manufacturing environments
- Experience with CAPA, RCA, customer complaints and QMS
- Excellent communication and stakeholder management skills
- Knowledge of CNC machining, CMM inspection or precision engineering is required
Benefits
- Salary up to £44,000
- Career development opportunities
- Work with leading global medical device customers
- Modern, quality-driven manufacturing environment
Riverside Recruitment are acting as an employment agency in relation to this vacancy.
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