Customer Quality Engineer

  • Day Shift
  • Mon - Fri
  • Permanent
  • Leeds

About this job

Job:                     Customer Quality Engineer

Location:            Leeds

Hours:                 7.00am-3.15pm (Monday to Thursday), 7.00am-2.30pm (Friday)

Salary:                 £44kpa

Contract:           Permanent

Are you an experienced Quality Engineer looking to join a growing medical device manufacturer?

We are seeking a customer-focused quality professional to support leading OEM customers across Class I, II and III medical devices. Taking ownership of customer complaints, CAPA activities, non-conformance investigations, and QMS compliance, helping drive quality excellence across the business.

Key Responsibilities

  • Manage customer quality issues through to resolution
  • Lead CAPA and non-conformance investigations
  • Maintain compliance with ISO 13485, MDR and FDA requirements
  • Support audits and quality system improvements
  • Analyse quality data and identify improvement opportunities
  • Work closely with Engineering and Manufacturing teams to reduce defects and improve processes

About you

  • Previous Quality Engineering or QA experience within medical devices
  • Strong knowledge of ISO 13485 and regulated manufacturing environments
  • Experience with CAPA, RCA, customer complaints and QMS
  • Excellent communication and stakeholder management skills
  • Knowledge of CNC machining, CMM inspection or precision engineering is required

Benefits

  • Salary up to £44,000
  • Career development opportunities
  • Work with leading global medical device customers
  • Modern, quality-driven manufacturing environment

Riverside Recruitment are acting as an employment agency in relation to this vacancy.

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