Customer Service Advisor

  • Full Time
  • Permanent
  • Stalbridge
  • £26,728 GBP / Year

About this job

Location: Stalbridge Dorset

Hours: Mon-Fri 8am-5pm (1 hour unpaid lunch break)

Contract: Permanent

Salary: £26,728.00

We have an opportunity for a full time permanent Customer Service Advisor to join a rapid growing company. Do you have computer skills? Are you confident on the telephone? Do you have experience in Admin? This role is predominantly providing a high level of customer service at all times.

This role is predominantly answering first line telephone calls, processing orders and taking payments. You will also be required to carry out numerous general office and other admin duties.

The position requires a 3 hour Saturday morning shift, scheduled on a rota basis.

Your main duties & responsibilities are:

  • Answer the telephone & emails in a polite and helpful manner
  • Processing orders and card payments
  • Ordering fuels through third parties suppliers
  • Confirm orders
  • Submit invoices to include proof of delivery
  • Maintain internal pricing spreadsheets
  • Send account application forms to new customers

To be considered for this role:

  • IT Literate
  • Outstanding customer service and telephone manner
  • Ability to work under pressure
  • Ability to work harmoniously with others, but also work on your own initiative
  • Be able to follow instructions
  • Prioritise your work load

This is a full time position for a suitable candidate and an immediate start is required.

Hours are Monday – Friday 8am – 5pm with a 1 hour unpaid lunch break.

For further information please contact Sally on 01761 410433 | 07720 694460 or to apply submit a CV.

Riverside Recruitment are acting as an employment agency in relation to this vacancy.

Apply now

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