Customer Service Advisor

About this job

Location: Farrington Gurney

Hours: Mon-Fri 8am-5pm (1 hour unpaid lunch break)

Contract: Permanent

Salary: £23,795.20

We have an opportunity for a full time permanent Customer Service Advisor to join a rapid growing company. Do you have computer skills? Are you confident on the telephone? Do you have experience in Admin? This role is predominantly providing a high level of customer service at all times.

Overtime on a Saturday morning is required during busy periods. This will be on a rota basis roughly 1 in 4. This is paid at time and a half.

Your main duties & responsibilities are:

· Answer the telephone & emails in a polite and helpful manner

· Processing card payments

· Ordering fuels through third parties suppliers

· Confirm orders

· Submit invoices to include proof of delivery

· Maintain internal pricing spreadsheets

· Chase outstanding invoices for the accounts payable department

· Send account application forms to new customers

· Liaise with the credit control department

To be considered for this role

· IT Literate

· Outstanding customer service and telephone manner

· Ability to work under pressure

· Ability to work harmoniously with others, but be able to work on your own initiative

· Be able to follow instructions

· Prioritise your work load

This is a full time position for a suitable candidate and an immediate start is required.

Riverside Recruitment are acting as an employment agency in relation to this vacancy.

Apply now

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