Job Title: Junior Client Account Manager

Location: Midsomer Norton

Contract: Permanent

Hours: Full time 8.30am-5.30pm

Salary: To be confirmed

Are you a highly organised and an enthusiastic individual who is driven, ready to perform and determined to succeed. Due to continued growth an opportunity has arisen for a Junior Client Account Manager to join an exceptional team based in Midsomer Norton.

The ideal candidate will have the necessary input of invested time, training and mentoring to become a valuable member of the team. You will be supported every step of the way to build on existing relationships, ensuring customer satisfaction by understanding their needs and communicating efficiently within the business.

After all training is completed and you have reached a competent level, you will work closely with the Contracts Team Leader, Business Development Team, IT Teams, Production Teams, Commercial Team, Legal Team and Project Management Team. You will enjoy the fast-paced environment and be the client’s main point of contact, overseeing the daily routine tasks involved with addressing the customer’s needs and concerns and maintaining their account activities.

This would suit an apprentice level individual. Stated below are the responsibilities the position will involve once settled.

Responsibilities:

· Manage a number of key relationships in a competitive market

· Manage the clients’ needs efficiently and accurately, using the software provided

· Monitor spending, querying and reporting potential issues

· Hold proactive discussions and meetings both with fellow staff and clients

· Follow up with clients on a regular basis ensuring needs are being met

· Report any opportunities to fulfil additional needs of the client

· Co-ordinate internal and external resources to accomplish the desired outcome

· Manage numerous tasks every day in a very busy department

To be considered:

· Ability to manage your time and can remain effective

· Competent with Microsoft Office, especially Excel and Word

· Have great communication skills with staff and customers

Benefits:

· 25 Paid Holidays + Bank Holidays

· Company Pension Scheme

· Competitive Salary

· Career progression

For further information please contact Sally on 01761 410433 | 07720 694460 or to apply please submit your CV to sally@riversiderecruit.co.uk

Riverside Recruitment are acting as an employment agency in relation to this vacancy.