We are seeking a Manufacturing, Customer Accounts Coordinator to work within the busy Sales department for a leading manufacturing & distribution company based in Westbury, Wiltshire.
Hours – 34.5 per week (flexible subject to suitable office cover):
Monday to Thursday – 9am to 4.30pm OR 9.30am to 5pm
Friday – 9am to 4pm OR 9.30am to 4.30pm
Half hour unpaid lunch break per day
Salary + benefits:
£20,000 PA; company membership, pension plan and 33 days holiday per year (inclusive of banks holiday)
The job role:
Working within a busy sales department of a large packaging manufacturer the candidate will play a vital role being the first point of contact for the client and will be an effective customers account manager. Communicating effectively and providing a strong level of customer service at all times. As the manufacturing accounts coordinator, you will be responsible for updating the in house system with stock, conducting stock checks, forecasting for stock needs and accounting for peak times.
Our client is ideally are looking for someone with previous sales admin experience within manufacturing but this is not necessary providing you have strong account management skills and have dealt with business customers in previous roles.
Receive inbound customer calls
Deal with customer queries; provide pricing information and advice customers on lead times for orders
Updating the in house system with stock, conducting stock checks, forecasting for stock needs and accounting for peak times
Processing sales orders received by email, telephone, fax, post or any other means in a timely and accurate manner.
Keeping up to date with product knowledge
Calculate raw materials quantities from production plans and place orders with suppliers to ensure ‘’just in time’’ raw materials supply to production, both system and manually generated.
The ideal applicant would have;
Previous office experience working within a manufacturing company.
Customer accounts management experience
Sales and customer service experience
Ability to organise own workload and meet deadlines
Accurate data input, computer literate and solid numeracy skills
For further information please contact Tanya – Sales and Recruitment specialist 01761 410433